Security and Policy

Is it safe for me to give you my personal details?

We ask for your personal details so that we can;

1. Ensure you enjoy your experience of using Clear Chemist,
2. Maintain patient safety,
3. Provide you with the goods and services you request from us,
4. Enable us to fulfill your order and make sure it is delivered correctly and to contact you in case there is a problem with your order.

Any information we collect about you is held with the utmost care and security.

Is it safe to use my credit card on your website?

Clear Chemist values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. We use Protx to process card transaction and so do not actually store your card details. Protx utilise the latest strong encryption technology to ensure that all transactional information is protected to the highest standard.

What if I have forgotten my password?

If you cannot remember your password, simply click on the forgotten your password link and we will send you an email containing a new password. This will be sent to the email address you originally provided when you registered.