Is this really a FREE service?

Yes it is totally FREE for NHS prescriptions. If you normally pay for your NHS prescriptions, you will still need to pay the normal fee, which is £9.65 per item. Otherwise, if you are exempt then you will not be charged. 

Not too sure if you are exempt from prescription charges?
View a list of all exemptions to prescription charges here.

If you have a PRIVATE prescription, delivery charges will apply, which can be selected on our website during your order.

See our delivery options:
Delivery Costs | Clear Chemist

Please note, NHS prescriptions are sent through Royal Mail Tracked 48 service, which can up to 5 working days to arrive.

What is an Electronic (EPS) Prescription?

EPS (Electronic Prescription Service) is the new method for prescriptions to be sent to pharmacies using the electronic system. Prescriptions have a unique identifier which get sent directly to the pharmacy of your choice without any hassle of having to pick up the prescription and taking it directly to the pharmacy. See further details on the NHS website Electronic prescriptions - NHS (www.nhs.uk).

• If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
• You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop. 
• You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive. 
•  

Can I change my nomination or cancel it and get a paper prescription? 

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place. 

Is EPS reliable, secure and confidential? 

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Do I still have to pay for my prescription charge?

Some items are always free, such as contraceptives, but if you usually pay for your prescription then you will need to continue to do so unless exempt. There are options available such as the prescription prepayment certificate (PPC) which could save you money in the long run.

Not too sure if you are exempt from prescription charges?
View a list of all exemptions to prescription charges here.

What if I am already signed up to another pharmacy?

No problem, you have a right to change or cancel your choice of dispenser at any time. Simply speak to your GP or contact us before you order your next prescription.

What is an NHS Repeat Prescription?

An NHS repeat prescription is an instruction by your doctor to prescribe the medication you need to treat a specific medication condition on a regular basis. This means your doctor has given permission for you to be given this medication in future without having to make an appointment every time you run out. See further details on the NHS website 

How to order an NHS Repeat Prescription?

You can register with us using the 'Electronic Prescription Service', which will save you time in having to pick up your paper prescription from your doctor every time.  They'll check and dispense your medication before posting it to you by Royal Mail or DPD, in plain discreet packaging. See further details on the NHS website about ordering your prescription How to order a repeat prescription - NHS (www.nhs.uk)

How long will my medication take to arrive?

We advise you to order your repeat prescriptions at least 5 working days before you require it. This gives enough tome for your GP to process the prescription and us to dispense, check and deliver for FREE. You can even track your medication as we send you tracking details once your order has been sent out.

Do you accept prescriptions for patients under the age of 18?

NHS prescriptions of all ages are accepted, but unfortunately we do not accept private prescriptions for patients under the age of 18*.

*Due to safeguarding risks with dispensing prescriptions from a distance selling pharmacy, we advise you get this dispensed at a pharmacy local to you, click here to see which pharmacy is closest to you.

Contact Us

Please find our contact information on Contact Us | Clear Chemist